Feb 23, 2021

Consumers have higher expectations of customer service standards this year as compared to 2020. In todays' Tech News Tuesday episode, we’re talking about some top customer service trends you want to know about for 2021. Online chat, video, chatbots, and social media, among other trends— need to be a part of your...

Feb 16, 2021

In todays' Tech News Tuesday episode we’re talking about shopping online and some new ways retailers are going about it in 2021. With virtual shopping, retailers want online shoppers to receive an authentic, personalized, experience just like they would in-store. The online shopping experience does build brand...

Feb 9, 2021

In todays' Tech News Tuesday episode we’re talking about a couple of ways to make your videos more popular on YouTube. The first one is a new feature that allows users to better discover content by using hashtags, and the second one is a new feature that allows the editing of longer videos, to create short, bit-sized...

Feb 2, 2021

Facebook advertising can be a great resource for you to get new business, but it can also be confusing, and it's frustrating if your ad doesn't get approved. In today’s Tech News Tuesday episode we’re talking about common Facebook Ad mistakes that get made in advertising campaigns.